Frequently Asked Questions
Nationwide Plans
  1. What can you expect from Nationwide Plans?
  2. What are the benefits of Verizon Wireless’ Nationwide Plans?
  3. What is unique about the Nationwide Unlimited Anytime Minute Plans?
  4. How long is the Nationwide Unlimited Anytime Minute Plan available?
  5. I want to switch to the Nationwide Unlimited Anytime Minute Family SharePlan®, can I share my Unlimited Anytime Minutes with other lines on my Family SharePlan?
  6. I am on a Nationwide Unlimited Anytime Minute Plan, are the minutes I use calling other countries also unlimited?
  7. I already subscribe to a Verizon Wireless plan, is Mobile Web included in my plan?
  8. What is Mobile Web?
  9. Will I be billed for Mobile Web?
  10. Can I access every site on the web with Mobile Web?
  11. How am I billed for data?
  12. What is a Megabyte?
  13. I’m not sure how much data I will use. Do you have an example of average data usage?
  14. Is there a way I can check to see how many megabytes an application is before I download it to my phone?
  15. Is there an option for unlimited data?
  16. What features are included in a VCAST VPak subscription?
  17. Why is there a difference in the pay as you go rate for smartphones versus handsets?
  18. I have a Family SharePlan®. Can I share data usage with my family?
General Information
  1. What can you expect from Nationwide Plans?
    Verizon Wireless’ Nationwide plans include access to Mobile Web in the base monthly access charge, and bill for data sent and received according to the volume of data transmitted rather than the time it takes to transmit that data.
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  2. What are the benefits of Verizon Wireless’ Nationwide Plans?

    There are a number of benefits to the Nationwide Plans. The Nationwide Plans include:

    • Generous allotments of anytime minutes.
    • Unlimited Mobile to Mobile Calling.
    • Unlimited Nights & Weekends
    • Plus Mobile Web!

    Additionally, for customers on Nationwide Plans, services like Get It Now / Media Center, Mobile Web, and Picture & Video Messaging will be available while traveling in more places.

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  3. What is unique about the Nationwide Unlimited Anytime Minute Plans?

    The unlimited anytime minute plans offer an unlimited allotment of minutes for calling anyone, even landlines, anywhere in the U.S.

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  4. How long is the Nationwide Unlimited Anytime Minute Plan available?
    It is available for a limited time only, so act now!
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  5. I want to switch to the Nationwide Unlimited Anytime Minute Family SharePlan®, can I share my Unlimited Anytime Minutes with other lines on my Family SharePlan?
    If you're on an Unlimited Anytime Minute Family SharePlan, all lines on the account get Unlimited Anytime Minutes - but secondary lines are $99.99 each.
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  6. I am on a Nationwide Unlimited Anytime Minute Plan, are the minutes I use calling other countries also unlimited?
    Just calls to other U.S. landline and wireless numbers are unlimited. Standard international long distance rates apply.
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  7. I already subscribe to a Verizon Wireless plan, is Mobile Web included in my plan?
    Customers will need to subscribe to a Nationwide Plan to receive Mobile Web at no additional monthly charge. If you are on a Nationwide Plan, you will be charged for megabytes sent or received (including advertising) while using Mobile Web unless you subscribe to V CAST VPak, V CAST Mobile TV Select Package, a Nationwide Connect Plan or a Nationwide Premium Plan. Megabytes (or portions of megabytes) sent or received throughout your billing cycle will be added together at the end of the billing cycle, rounded up to the next full megabyte, and billed at $1.99/MB.
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  8. What is Mobile Web?
    Mobile Web is the best of the Web on your mobile phone! With Mobile Web, you can get the latest news, sports, and weather; play fantasy football; bid with eBay®; enjoy Mobile Banking if you’re a Bank of America Online Banking customer; and more.
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  9. Will I be billed for Mobile Web?
    Mobile Web is included with Nationwide Plans. You will not pay a monthly access above and beyond your Plan’s monthly access. Unless you subscribe to V CAST VPak, V CAST Mobile TV Select Package, a Nationwide Connect Plan, or a Nationwide Premium Plan, however, you will be charged for megabytes sent or received (including advertising) while using Mobile Web. Megabytes (or portions of megabytes) sent or received throughout your billing cycle will be added together at the end of the billing cycle, rounded up to the next full megabyte, and billed at $1.99/MB
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  10. Can I access every site on the web with Mobile Web?
    Although you can enter any URL in your phone’s browser, not all websites are formatted to be viewable on mobile devices.
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  11. How am I billed for data?
    Unless you subscribe to V CAST VPak, V CAST Mobile TV Select Package, a Nationwide Connect Plan, or a Nationwide Premium Plan, you will be charged for megabytes sent or received (including Mobile Web advertising). Megabytes (or portions of megabytes) sent or received throughout your billing cycle will be added together at the end of the billing cycle, rounded up to the next full megabyte, and billed at $1.99/MB.
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  12. What is a Megabyte?
    A megabyte (abbreviated MB) is a unit of measurement for data. One (1) MB is equal to 1024 Kilobytes (KB).
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  13. I’m not sure how much data I will use. Do you have an example of average data usage?
    These examples are estimates based on approximate size assumptions. Usage experience, file sizes, data usage and charges between identical applications will vary. Application charges apply in addition to data sent and received.

     Mobile Web (50 pages)  0.6 MB  
     One Game from Get It Now / Media Center   0.2 MB
     One Ringtone from Get It Now / Media Center    0.2 KB
     Total Megabytes  1 MB
     Estimated Cost  $1.99

     

    Rates are rounded up to the nearest whole megabyte. One megabyte is equal to 1024 kilobytes. Application charges apply in addition to charges for data sent/received. The megabyte values listed above are approximates. Megabytes (or portions of megabytes) sent or received throughout your billing cycle will be added together at the end of the billing cycle, rounded up to the next full megabyte, and billed at $1.99/MB.

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  14. Is there a way I can check to see how many megabytes an application is before I download it to my phone?

    Yes, if you are in the Get It Now / Media Center catalog:

    • Highlight the game or application that you are interested in downloading and press OK.
    • Scroll down to INFO and press OK.
    • At the bottom of the description, the size of the application is listed.

    Remember, 1024KB = 1MB.

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  15. Is there an option for unlimited data?
    Yes, unlimited megabytes are included with subscriptions to the V CAST VPak or V CAST Mobile TV Select Package, or with Nationwide Premium Plans.
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  16. What features are included in a VCAST VPak subscription?
    V CAST VPak includes Unlimited Basic Video Clips of News, Sports, Entertainment, Weather; and ESPN MVP to manage your fantasy sports teams, personalize your favorites, keep up to speed on key matchups with Gamecast, access up-to-the-minute stats, scores, news, and alerts! Plus, Unlimited data sent and received for Mobile Web  and Get It Now / Media Center.
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  17. Why is there a difference in the pay as you go rate for smartphones versus handsets?
    Smartphones have an open web browsing experience, which allows full webpage viewing, and the ability to modify/customize applications. Customers with smartphones who do not subscribe to a Data Plan or Feature will be billed for data sent or received at $0.015/KB. A standard handset, on the other hand, has a different web browsing experience, and some can purchase applications from Get It Now / Media Center. Customers with these handsets who do not subscribe to the V CAST VPak, V CAST Mobile TV Select Package, a Nationwide Connect Plan, or Nationwide Premium Plan will be billed for data sent or received at $1.99/MB.
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  18. I have a Family SharePlan®. Can I share data usage with my family?
    Verizon Wireless does not currently offer a shareable data feature. However, lines on Connect and Premium Plans, including Connect and Premium secondary lines, receive unlimited data.

    Premium plan subscribers have access to basic video clips (including sports highlights from ESPN), a GPS navigation system, Mobile Email, and unlimited text, picture, video and instant messaging to anyone on any network in the U.S.

    Connect plan subscribers have access to Mobile Email and unlimited text, picture, video and instant messaging to anyone on any network in the U.S.

    Additionally, both Connect and Premium Plan subscribers can enjoy unlimited data sent and received for Mobile Web and Get It Now / Media Center!
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