Frequently Asked Questions
No Awnswer/Busy Transfer
  1. What is No Answer/Busy Transfer?
  2. How much does No Answer/Busy Transfer cost?
  3. Can I use No Answer/Busy Transfer when I am outside of the network?
  4. Can I use No Answer/Busy Transfer to forward to a long distance number or another mobile phone?
  5. Are there any restrictions on what numbers can be dialed with No Answer/Busy Transfer?



  1. What is No Answer/Busy Transfer?
    With this calling feature, you can have incoming calls answered by another phone whenever your wireless phone is busy or remains unanswered after three or four rings. With this option, your phone will ring unless you?re on it. This calling feature is not available in some areas. Airtime charges apply to all no answer/transferred calls in accordance with your Calling Plan, even if you forward your calls to a landline number.
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  2. How much does No Answer/Busy Transfer cost?
    Airtime charges in accordance with your Calling Plan apply to all forwarded calls, even if you forward your calls to a landline number.  There is no monthly fee on most Verizon Wireless plans (a fee may apply on some retired plans.)  Long distance is not charged on forwarded calls if your calling plan includes long distance.  If your plan does not include long distance, then charges may apply.
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  3. Can I use No Answer/Busy Transfer when I am outside of the network?
    No Answer/Busy Transfer is only available in the National Enhanced Services Rate and Coverage Area.
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  4. Can I use No Answer/Busy Transfer to forward to a long distance number or another mobile phone?
    Yes you can, but, depending on your calling plan, long distance charges may apply.
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  5. Are there any restrictions on what numbers can be dialed with No Answer/Busy Transfer?
    The phone number must be 10 digits long, so even if you?re forwarding to a local number make sure you include the area code.
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